We Have The Best Equipment

5/23/2023 (Permalink)

When we are called to a water damaged space, it is essential to be able to rapidly determine the extent of water damage in the home or business.

Getting your home or business dry and clean is imperative in the aftermath of damage. With excess moisture, mold and mildew can develop and bacteria can multiply. That’s why SERVPRO of New Kent, Williamsburg & Northern Neck uses moisture meters during and after completion of water remediation work to ensure that structures are properly dried.

Moisture meters can reach areas that may be overlooked or not considered as being affected by moisture. These include areas such as basement walls, spaces between layers of drywall, concrete subfloors, and beneath carpet and tile. Identifying potential damage to these lesser-suspected areas can save thousands of dollars in reconstruction later. We evaluate not only the water that you can see, but the water that you can't see that is hidden in cavities. 

SERVPRO of New Kent, Williamsburg & Northern Neck  provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

Be Prepared, Know The Signs of Mold in Your Home

5/23/2023 (Permalink)

Moldy Kitchen Cabinet in a local home.

As weather continues to heat up you may begin to notice signs of mold in your home. Read below to get a step ahead of these signs and stop mold growth before it becomes a major, and costly problem.

Leaks or Past Water Damage

If you have experienced recent or past water damage, or if you notice there is a current leak in your home, mold growth may have taken place. Mold grows in dark; moist environments and a leak can provide enough moisture for mold growth. Additionally, past floods can contribute to mold growth. To prevent water damage from turning into mold, act quickly to dry up any leaks or spills and if it is major damage, contact a professional remediation company, such as SERVPRO, to clean it up fast.

Smell

If you notice a musty odor, especially one coming from a basement or crawlspace, this is a very good indicator of mold. Even if you can’t see any discoloration, the smell could be coming from behind the flooring or walls where you can see it. By the time you can smell it, steps should be taken to inspect for mold and then clean or remove and affected materials. SERVPRO of New Kent, Williamsburg & Northern Neck has the skills to do all aspects of Mitigation to Mold Remediation. 

Property Damage in New Kent, Williamsburg & Northern Neck

5/23/2023 (Permalink)

Call SERVPRO of all your cleanup needs.

When property managers need to get their water damage resolved quickly, SERVPRO of New Kent, Williamsburg & Northern Neck is here to make it “Like it never even happened.” Our team of quality technicians who focus on excellent service are trained to tend to the damages to restore the building as quickly as possible.

Property Management companies are a top priority for water mitigation services. Here’s an overview of our Emergency Damage Process Overview: 

One Hour: Within one hour from notice of loss, a SERVPRO of New Kent, Williamsburg & Northern Neck professional will contact you. 

Detailed Explanation: A trained, uniformed and equipped crew chief will walk you through the job process explaining what to expect. 

Pretesting: SERVPRO of New Kent, Williamsburg & Northern Neck will pretest for restorability, working from the source of the damage outward. 

Cleaning and Restoration: Our team will work neatly and efficiently to help you regain control of your property when a devastating event has taken over. They will use the state-of-the-art restoration techniques to ensure the property is taken care of the first time. 

Final Walkthrough: After the work is completed, a final walk-through will be conducted to help ensure satisfaction. 

When it comes to water mitigation and property management, SERVPRO of New Kent, Williamsburg, 7 Northern Neck will do what you need to get you back to business quickly.  

we will make it "Like it never even happened."

Give us a call 804-966-1400 or toll free at 1-800-889-5002!

Customer Reviews

5/23/2023 (Permalink)

It’s a great day at SERVPRO of New Kent/ Williamsburg/ Northern Neck we are proud of the reviews we receive from our customers. We strive for excellency and 5-star reviews in everything we do.

Here are some recent reviews from google.

SERVPRO has given me the attention I needed during this time. Throughout the many interactions with the office staff and the onsite crew everyone was patient!

SERVPRO always goes above and beyond to take care of their clients. The staff is always friendly and they are always willing to explain each step of the process. We appreciate their hard work!

Call us today!

When you need emergency services for your home or business, we are only a call away.

804-966-1400 or toll free 800-889-5002

Reasons to use SERVPRO

5/23/2023 (Permalink)

SERVPRO wants to take care of you when you need us.

SERVPRO strictly adheres and lives up to our motto, “Like it never even happened.”

Our motto implies that we strive to make it seem like it was never dirty, like it never overflowed, like it never caught fire, like it never leaked, like it never smoldered – whatever the case, our mission is to make it “Like it never even happened.” No matter what “it” is.

Our brand is outspoken. Our brand is legendary. We have established a great relationship with the community. 

We want to improve engagement. 

We want to build a strong relationship with the community and our client. 

We want to capture attention. 

We want to improve brand recall. 

We want to tell you the why. Why this brand? Why this company? Why this service? 

Why this company/service?: We have the key to success. We are experts on mitigation. We restore and resolve situations that the ordinary business may not have the knowledge or man power to do so. We train our guys effectively and thoroughly.

Testimonial From a customer: SERVPRO came to our home when our kitchen caught fire. This was the first time my wife and I had ever went through something like this. The technicians were professional and polite. The office answered all of our questions and made us feel like we were in good hands moving forward with the repairs to our home. Without SERVPRO I'm not sure what we would have done. I would highly recommend them to anyone that has to go through a disaster in their house.

This customer resides in Williamsburg VA. We were so happy to receive this review! We try our best on every single job to achieve greatness. We love getting feedback and that includes the bad as well. We want to become better than we were yesterday. Reviews, communication and constructive feedback help us all in this process

Call us if you are ever in need. If you have any questions, concerns or want more knowledge about our franchise! 804-966-1400 or toll free 800-889-5002

Why SERVPRO

5/23/2023 (Permalink)

SERVPRO is here to help.

Never fear. SERVPRO is here. Storm damage can be devastating. Heavy rains and winds can contribute to a great deal of damage to your Williamsburg home. That is why our company has dedicated ourselves to being there for our customers when they need us the most. Rain or shine we are always open 24/7 to answer your calls.

As a homeowner or business owner it is important that you are aware of what range of storm damage your insurance policy covers. Policies usually cover against storm damage. Some include coverage of outside fences, garden sheds, gates and hedges while others may only include the home. At SERVPRO of New Kent, Williamsburg, and Northern Neck we will make the process as seamless as possible with our trained staff.

Experiencing any water or wind damage due to an unpredictable storm? Give SERVPRO of New Kent, Williamsburg, and Northern Neck a call at 804-966-1400 or Toll Free @ 1-800-889-5002!

Always here for New Kent, Williamsburg, and Northern Neck

2/4/2021 (Permalink)

call us today at 804-966-1400

SERVPRO of New Kent, Williamsburg, and Northern Neck is prepared 24 hours a day for any water emergencies, minor or major we do it all. When you are dealing with water damage, immediate action is very important. A delay can greatly increase the severity of the water damage.

We understand that when you call us, you may be feeling confused and stressed. You need an expert to guide you through this crisis. SERVPRO of New Kent, Williamsburg, and Northern Neck has IICRC water restoration techs and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring. 

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

Give SERVPRO of New Kent, Williamsburg, Northern Neck a call at 804-966-1400 or Toll Free @ 1-800-889-5002!

We Are Cleaning Experts

11/10/2020 (Permalink)

call us today at 804-966-1400

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of New Kent, Williamsburg, and Northern Neck

804-966-1400 or Toll Free @ 1-800-889-5002!